Terms & Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

These terms may refer to use of this site, Marks Tey Discount Petfoods retail store or both.


The next day delivery charge is £4.99 for up to 30kg and a further £4.99 for each additional 30kg. This is for next working day delivery. Orders are dispatched on the same day when ordered before 1pm Monday-Friday. (not including bank holidays). These orders are delivered via DHL and include a 1 hour time slot on the day of delivery. 

Although over 95% of deliveries arrive on time delivery times are NOT guaranteed and no refund will be given for late deliveries.

We cannot ship to any Scottish Islands this includes the following post codes:

HS, IV41-51, IV52- 56, KA26-28, KW15-17, PA20, PA40-49,PA 60-78, PH42-44, ZE,IM

We are now able to ship to the Scottish Highlands, the delivery charge for this is £16.99 per 30kg but is not guaranteed next working day. We can also ship to the Isle of Wight at a charge of £29.99 per 30kg, again this is not a next working day delivery

Scottish Highlands are the following post codes:

AB31-38, AB40-56, IV1-28, IV30-32, IV30-36, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50.

We will deliver your order to the premises you specify on your order. You must be at home to accept delivery of your order, which is normally between 8:00am and 6:00pm. 

Deliveries are made on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us about any special delivery requirements or conditions when you place your order. Any request to leave parcels in a safe place is done so at your own risk. 

Whilst most drivers are more than happy to assist where possible this is a door-to-door delivery service and they may not always be able to carry the parcel through your home/garden. 

Non-delivery must be reported within 10 days of the expected delivery date.

We do not guarantee the condition of packaging upon delivery, only the product itself. No compensation will be given for damaged boxes, bags or dented tins where the product itself is unaffected or still useable.

Images on this website are for guidance only, the product you receive may be without or in different packaging.

Price Match

We will match the price of any specialist pet retail store within 10 miles of our store, located at CO6 1LS.
Prices will be matched where a valid competitor receipt can be produced for a sale within the last 28 days or where a price can be validated by a member of the management on the day.
A price match will only be offered on products we hold in stock and which are in stock at the time of validating with the competitor store.
We are not able to match online prices including prices on Amazon or Ebay.
We will attempt to match any prices meeting these requirements however all price matches are at the managers discretion and may be rejected without reason

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United Kingdom and other copyright laws, and is the property of Marks Tey Discount Petfoods. The collective work includes works that are licensed to Marks Tey Discount Petfoods. Copyright 2003, Marks Tey Discount Petfoods ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Marks Tey Discount Petfoods or purchasing Marks Tey Discount Petfoods products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Marks Tey Discount Petfoods or to purchase Marks Tey Discount Petfoods products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Marks Tey Discount Petfoods. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

All trademarks, service marks and trade names of Marks Tey Discount Petfoods used in the site are trademarks or registered trademarks of Marks Tey Discount Petfoods

Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Marks Tey Discount Petfoods disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Marks Tey Discount Petfoods does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Marks Tey Discount Petfoods does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Marks Tey Discount Petfoods shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Marks Tey Discount Petfoods has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Marks Tey Discount Petfoods product is mistakenly listed at an incorrect price, Marks Tey Discount Petfoods reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Marks Tey Discount Petfoods reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Marks Tey Discount Petfoods shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Marks Tey Discount Petfoods without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Marks Tey Discount Petfoods may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Marks Tey Discount Petfoods.

Marks Tey Discount Petfoods’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Marks Tey Discount Petfoods may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Marks Tey Discount Petfoods or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer
Marks Tey Discount Petfoods does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Marks Tey Discount Petfoods is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Marks Tey Discount Petfoods reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Marks Tey Discount Petfoods in its sole discretion.

You agree to indemnify, defend, and hold harmless Marks Tey Discount Petfoods, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Marks Tey Discount Petfoods may link to sites operated by third parties. However, even if the third party is affiliated with Marks Tey Discount Petfoods, Marks Tey Discount Petfoods has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Marks Tey Discount Petfoods. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Marks Tey Discount Petfoods seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).