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Shipping & Returns

 



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Please note, due to Covid 19 deliveries may take up to 4 working days

 

Next Day Delivery (Mainland Uk Excl. Scottish Highlands)

The next day delivery charge is £4.99 (£4.16 + VAT) for up to 30kg and a further £4.99 for each additional 30kg. This is for next working day delivery. Orders are dispatched on the same day when ordered before 1pm Monday-Friday. (not including bank holidays). These orders are delivered via DHL and include a 1 hour time slot on the day of delivery. 

We cannot ship to any Scottish Islands this includes the following post codes:

HS, IV41-51, IV52- 56, KA26-28, KW15-17, PA20, PA40-49,PA 60-78, PH42-44, ZE,IM

We are now able to ship to the Scottish Highlands, the delivery charge for this is £16.99 per 30kg but is not guaranteed next working day. We can also ship to the isle of wight at a charge of £29.99 per 30kg, again this is not a next working day delivery

 

Scottish Highlands are the following post codes:

AB31-38, AB40-56, IV1-28, IV30-32, IV30-36, IV52-54, IV63, KW1-14, PA21-38, PH4-41, PH49-50.

 

 

We will deliver your order to the premises you specify on your order. You must be at home to accept delivery of your order, which is normally between 8:00am and 6:00pm. 

Deliveries are made on the condition that there is reasonable access for the safe and prompt delivery of the goods. You should tell us about any special delivery requirements or conditions when you place your order.
Whilst most drivers are more than happy to assist where possible this is a door-to-door delivery service and they may not always be able to carry the parcel through your home/garden. 

 

Non-delivery must be reported within 10 days of the expected delivery date.

 

For more information and before placing an order please read our full terms and conditions.

 

How do I return an item?

Please contact us on 01206 210153 for more information on returning an item. Thank you.